MCP Troubleshooting
Having issues with your Pie MCP integration? This guide covers common problems and their solutions.
Connection Issues
Connection not working?
- Restart your AI platform completely after config changes
- Verify API key has no extra spaces
- Check that the configuration syntax matches your platform’s format
- For Claude Desktop on Windows, ensure you’re using “npx.cmd” instead of “npx”
No data appearing?
- Ensure you’ve run at least one test in Pie
- Verify you’re using the correct app name from your config
- Try:
Fetch Pieand show me everything available
API Key Issues
API key invalid?
- Regenerate the key in Pie portal
- Update config file with new key
- Restart your AI platform
Configuration Errors
Configuration file errors?
- Validate JSON syntax using a JSON validator
- Check for missing commas or brackets
- Ensure API key is wrapped in quotes
- Verify the configuration format matches your platform (Claude Desktop, Cursor, VS Code, or Claude Code)
Platform-Specific Issues
Claude Desktop
- Ensure you’re using the correct command format
- Check that npx is installed globally
- Verify the configuration file location
Cursor
- Check MCP server configuration in settings
- Ensure the URL format is correct
- Verify headers are properly formatted
VS Code
- Confirm the MCP extension is installed
- Check server configuration syntax
- Verify API key is in URL parameter format
Claude Code CLI
- Ensure Claude CLI is properly installed
- Check command syntax and parameters
- Verify network connectivity
Still Need Help?
- Documentation: docs.pie.inc
- Support: support@pie.inc
- Community: Join our Discord for peer support