MCP Troubleshooting

Having issues with your Pie MCP integration? This guide covers common problems and their solutions.

Connection Issues

Connection not working?

  • Restart your AI platform completely after config changes
  • Verify API key has no extra spaces
  • Check that the configuration syntax matches your platform’s format
  • For Claude Desktop on Windows, ensure you’re using “npx.cmd” instead of “npx”

No data appearing?

  • Ensure you’ve run at least one test in Pie
  • Verify you’re using the correct app name from your config
  • Try: Fetch Pie and show me everything available

API Key Issues

API key invalid?

  • Regenerate the key in Pie portal
  • Update config file with new key
  • Restart your AI platform

Configuration Errors

Configuration file errors?

  • Validate JSON syntax using a JSON validator
  • Check for missing commas or brackets
  • Ensure API key is wrapped in quotes
  • Verify the configuration format matches your platform (Claude Desktop, Cursor, VS Code, or Claude Code)

Platform-Specific Issues

Claude Desktop

  • Ensure you’re using the correct command format
  • Check that npx is installed globally
  • Verify the configuration file location

Cursor

  • Check MCP server configuration in settings
  • Ensure the URL format is correct
  • Verify headers are properly formatted

VS Code

  • Confirm the MCP extension is installed
  • Check server configuration syntax
  • Verify API key is in URL parameter format

Claude Code CLI

  • Ensure Claude CLI is properly installed
  • Check command syntax and parameters
  • Verify network connectivity

Still Need Help?